Frequently Asked Questions


Good question but not understood by all.
Our system can handle the basics like composite video up through Component (Y Pb Pr), VGA, DVI, DP, HDMI, SD-SDI and HD-SDI. Resolutions vary and other options are always available, speak to one of our technicians for a solution to your video requirements.

The answer is simple. With our off the shelf scoring software you can be running a reliable scoreboard in no time. And additionally, the ability to put up club logos or sponsor details.

Certainly, we have part and full finance options or long term rental agreements. So you can simply factor a monthly repayment into your venue costs rather than trying to come up with a lump sum of money.

Once a deposit is paid it is generally 6 weeks until installation. Keep in mind there are still lots of preparations going on in those 6 weeks, like infrastructure in the venue to accommodate the screen.

Mounting Solutions

Yes, our premium outdoor and conventional outdoor series are fully waterproof from the front with an IP65 rating.
Our Semi-outdoor series are weatherproof from the front, but due to Melbourne's colourful weather we recommend some form of small roof or shelter to help protect your investment for years to come (a car is waterproof but it ages less if kept in the garage).

A definite concern of any venue owner.
We have security options for our screens including front roller shutters and remote monitoring so you can rest assured your asset is safe.

We have custom freestanding structures to house our screens that can be fitted or bolted to the ground, so you can put your SuperScreen where it suits.

Yes, our screens are super light and can be hung from above provided you have an adequate structure to attach to.

Yes, we have a wall mount bracket to secure your screen on any wall space and is slim fitting so the front face of your screen will only be 140mm off the wall.
The bracket also allows the screen to hinge open for servicing.

Screen Viewing

Funnily, in some instances that can just be a fly on the screen. If it won't shoo away then there may be a dead LED on your screen.
Contact our service team today and we can simply repace the module with a dead LED and take it away for repair.

Not with our screens. You have the ability to choose any Colour temperature between 3,200 K and 9,300 K.
Which means you can move from warm red colours right up to blueish whites.
Our LED screen technicians will select the best settings for your video content so your screen images look as natural as possible.

Yes, with a little extra equipment we can give you the ability to split your SuperScreen into multiple previews or video sources.

That is like asking will a car go 250 Kph. Some can, some can't.
We only use a reputable brand LED screen that has a very high refresh rate (over 4,000 Hz).
Some products you will find flooding the market are cheaper, but that comes at a cost.
Only quality companies use fast refresh rates and a good brand of tightly batched LED's, which will ensure you always have a sharp picture with fast action and clearer more uniform colours.

That comes down to your screens pixel pitch and viewing distance. At ANSO SuperScreens we will help you select the best product for your intended audience.
As a rule of thumb, for outdoor screens with individual Red Green & Blue LED's, your screens pixel pitch equates to how far away in metres your audience should be. i.e. A SuperScreen with a 12mm pixel pitch will look best from 12m or further away.
When it comes to indoor and semi-outdoor screens with Red Green & Blue in the one LED package (or SMD LED's), 3/4 of your pixel pitch will give you a comfortable viewing distance. i.e. A SuperScreen with a 5mm SMD pixel pitch will look best from 3.75m or further away.

Service & Maintennce

Some of that depends on the environment it's working in. But generally at least 3 times a year.
Remember, it's a focal point of your business so you want it looking good!

Definitely not. First rule of entertainment, the show must go on.
LED screens are modular and our SuperScreens come with a compliment of spare parts. Our LED screen technicians can normally resolve the problem on the spot, meaning minimal downtime to your business.
Should it be a serious problem our technicians have ways to minimise the result and get as much of your screen working as possible.

No. Comparatively it is much the same as other equipment that requires regular servicing.

Yes is the simple answer.
Think of it like a car, regular servicing by our specialist LED screen technicians will greatly increase the longevity of your screen and always keep the best appearance possible.
An LED SuperScreen is a focal point, so you want it to reflect well on your business and always look it's best.

Firstly, Our SuperScreens are of good quality and very reliable, however, if you're worried there is an extended Warranty option that will safeguard your LED screen for up to 36 months.

Yes, certainly. Our Technicians have experience with all the major brands as well as some obscure ones.
We can have a look at your screen, assess it's condition and provide a routine maintenance plan to keep your screen looking its best.